"Responsive and follow through - you don't let your clients wonder what is going on - even if it is bad news you communicate it with them on a timely basis. Listen and qualify client's requirements thereby making the best use of their time. Understand and keep current on the marketplace economics and can therefore offer your clients the best current economic knowledge about their investment. Have local knowledge about other services your clients might need, mortgage brokers, contractors, designers, rental agents, etc - saving your clients' time and money."  - Cheri Kratka, Healdsburg, California
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